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Fille Garçon
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Merry Christmas !
21/06/2018 08:50:01

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Why are you putting a DLC pre-order on sale?

JoeClark

Amateur
JoeClark
  • Messages : 82

Why are you putting a DLC pre-order on sale?


mer. 01 nov. 2017 - 06h51

Hi all,

Why is this on discounted sale before the promoted DLC is even released? I bought the Season Pass on August 31st because it was advertised to be released Oct 2017. The Steam store removed the Scorched Earth DLC from the package and discounted 33% from the cost cause I already owned it and the key was in my inventory. So I have not received the 2 new DLC keys that have yet to be released. I paid full price for those 2 DLC. Steam put them up for sale at 25% discount this weekend even though the release of the first DLC has now been pushed delayed. They are allowing only a handful of customers to get refunds so they can repurchase the Season Pass at the discounted price.
A Steam CS rep said I played over 5,000+ hours of the Season Pass that I bought on Aug 31st 2017 and that I was not eligible to get a refund. I replied that I haven't even received the keys nor have the DLC even been activated so that I could even clock in a single hour, but they have not replied. So far I feel as if many are trying to ignore the situation until the sale is over so they can say it's too late.

Thank you

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rebecca02

Nouveau
rebecca02
  • Messages : 2

Why are you putting a DLC pre-order on sale?


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